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PC Technician
Job Description
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Job Title: |
PC Technician (Full-time Position) |
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Location: |
117 Commercial
Blvd., Martinez, Georgia 30907 |
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Reports To: |
Technical Supervisor |
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Summary: |
Diagnose
desktop hardware and software technical issues and resolve these
issues while working with manager to recommend solutions for more
complex issues. Travel to client’s site and assist users with
hardware, software and network difficulties in a LAN/WAN environment. Resolve reported problems,
analyze network/desktop/application issues, implement solutions and
document problem resolutions. Be available to assist during "off
hours" in the event of an emergency. Software management including
maintaining and upgrading a variety of commercial and public domain
software packages on multiple platforms (Windows 95, 98, 2000, NT & XP),
hardware maintenance and troubleshooting. Assist with network wiring
issues as needed. Keep
systematic records of hardware and software data.
All applicants for this position
are required
to undergo a complete background check. |
Essential Duties and Responsibilities include
but are not limited to: (Other duties may be assigned)
- Provide help desk/telephone support to end
users,
- Troubleshoot, maintain, repair and upgrade
PC’s and peripherals,
- Troubleshoot, diagnose, repair and upgrade all
Microsoft Operating Systems (Windows 9x, NT, 2000 and XP),
- Support and provide technical assistance for a
multitude of software vendors including but not limited to
Microsoft, Adobe, Symantec, etc.,
- Perform outsourced contract and off-site
technical/network support duties as assigned,
- Respond quickly to client’s requests for
support by providing professional and competent service,
- Maintain the support documentation for both
internal and external (clients) systems,
- Must possess excellent communication skills
and be self-motivated,
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Keep
abreast of technology, looking for ways to improve efficiency. Test
new hardware and software in a test-bed environment before it is
deployed.
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Supervisory Responsibilities: |
N/A |
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Work Hours: |
Full-time:
Business
Hours – 8:30am to 5:30pm M-F
Extend hours when required |
Qualifications: To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed are representative of the
knowledge, skill, and/or ability required.
Education and/or Experience:
The ideal candidate will possess:
- Some college course work
or equivalent experience.
- Minimum education of a 2-year technical degree
in related field.
- MCP and 1 year in technical or help desk role
preferred.
- A+ Certification (or equivalent) or be able to
obtain it within 6 months of employment.
- Excellent attention to
detail.
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Excellent oral and written communication skills
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Physical Demands: Requires the ability to
lift large, heavy objects such as laser printers and displays over 50
pounds, and crawl under desks, use ladder to access building wiring.
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Status: |
Location |
Salary: |
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Full-Time Employee |
Martinez, Georgia |
$10-$12hr (based on
qualifications/experience) + benefits package |
To apply for
this position please submit cover letter, resume and salary requirements
to:
hr@cmanet.com |
